How to eliminate sound quality problems

1. Hang up and dial back in... Generally these sorts of problems clear themselves up when the bad connection is terminated.
2. We recommend using the "Mute" button on your local phone as this may help isolate the problem. Then only "Un-mute" when you need to speak.
3. If the problems still persist, please contact our customer service. It is generally best to contact us while you are experiencing the problem. If we can join you during the call and experience the problem first-hand, it helps us diagnose the cause of the problem.