Communication to a business is the key component to making it function well। With it, the individual people in your circle (vendors, sales, I।T।, customers and management) can all function as a single unit and accomplish more than the pieces। Without it, “the left hand doesn’t know what the right hand is doing।” The types of business communication over the years has evolved from the pony express to telegraph communications, to the invention of the telephone which led to voicemail, the Internet, e-mail, and now to full blown voice and video communications across the globe। Conference calls are a key component of business communications today, and have been a part of business since before World War II, in the form of “party lines”। Their use in the corporate environment is undisputed as a powerful tool to improve the organizations overall communications. 
For many businesses, conference calls remain a mystery। Almost everyone in business today has participated in or hosted a private conference call। Yet most know very little about how to receive the maximum benefit of these forms of communication, especially the newer types such as web-conferencing, application sharing, and video-conferencing। The companies that are using these technologies see them as an invaluable part of their organization, a time and money-saving tool, and as a part of their corporate culture। By analyzing an individual business need for voice-conferencing, web-conferencing, and video-conferencing, small, medium, and large companies alike can see significant improvements in the overall flow of information through a company।
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